Privacy Policy

AssistDesk
Simple and easy to use AssistDesk App for iOS & Android


1. Usage Terms and Privacy Policy

This document clarifies how user data and any sensitive information is handled in the app.

2. Collection of Personal Information

We collect, process, and use information, including personal data, that you provide while using our App and Services. This may include:

  • First and last name
  • Email address
  • School or organization name
  • Residential address
  • Location data entered within the app

3. Non-Personal Information

We may collect device-specific information such as:

  • Device brand and model
  • Operating system version
  • Device language
  • Unique device identifiers (IMEI, IDFA)
  • Mobile network information (IMSI, MNC)

4. Third-Party Services

This app uses Google Firebase Analytics to track crashes, errors, and feature usage. This service does not collect personally identifiable information.

By installing and using this app, you agree to the use of such services in accordance with Google’s privacy policy.

5. Minors

Our services are not intended for individuals under the legal age required to enter into binding contracts.

We do not knowingly collect personal data from minors. Parents and guardians are encouraged to monitor their children’s online activities.

6. Changes to This Privacy Policy

Any changes to this policy will be posted on this page with an updated effective date.

7. Contact

If you have any suggestions, feedback, or requests, please contact us at:

📧 support@amysoftech.in